Smart Phones: Blackberry

UW Technology provided Services

The UW Technology Blackberry service provides assistance with device acquisition, configuration, user training and provides ongoing support of the device's telephone, email and calendaring functions.

Services:

• UW Technoogy provides full support for the device, both hardware and software.
• The client's UW Inbox and the Blackberry's Inbox are reconciled in real time, so that the Blackberry essentially mirrors the UW Inbox. When an email is read or deleted on the Blackberry, it is marked as read or deleted on the client's UW Inbox.
• There are no size limits to the Blackberry Inbox.
• UW Technology provides wireless synchronization with the existing Oracle Calendar service. However, tasks and contacts from OC are not synced.

Associated costs

One-time fixed costs are:

• Device cost ($140-$400)
• Setup and user training ($140)

On-going monthly fees include:

• $ 50 per month for on-going UW Technology support
• $65-100 per month for service provider plan (unlimited data service is required)

All costs are current best estimates and may go up or down; here is a list of service providers and plans. Cellular, T-Mobile and Verizon all have links displaying both equipment and rate plan information.

Services provided by Wireless Carrier

If you choose not to use the UW Technology service, and want to configure your blackberry yourself, you may find these instructions helpful. Each carrier provides internet service, which allows the client to have email forwarded to the Blackberry device. There's no reconciliation between the Blackberry Inbox and the UW Inbox; there is usually a limit on Inbox size, and calendar syncing with UW Technology's Oracle Calendar service is not available.

More Information

For more information about smartphones, please send an email to smartphone@u.washington.edu or call (206) 221-5000.

UW Technology
smartphone@u.washington.edu
Modified: February 4, 2008