UW Campus Automated Access Management System (CAAMS) Support Office

The CAAMS Support Office is dedicated to access control for the UW Seattle community. The office works with building coordinators, department managers, and program assistants to provide technical support, installation guidance, training, and day-to-day customer support for the Campus Automated Access Management. Services include:

Customized programming of access privileges
Safeguarding facility access remotely throughout the UW
Ensuring building access integrity outside of public hours through automated scheduling
Installing client software
Providing onsite training and support for building coordinators
Facilitating Access Control requirements between Capital Projects and building architects

Contacting the CAAMS Office

The CAAMS office is open 8:00 a.m. to 5:00 p.m., Monday through Friday.

The CAAMS office works directly with building coordinators. If you are a building coordinator and you need help with installing client software, troubleshooting access problems, door lock and unlock scheduling, reprogramming doors and alarms, or similar access issues during normal business hours, please call 206-685-2226 or send email to caams@u.washington.edu for assistance.

Outside of normal business hours, support is available for emergencies only. Please call 206-685-2226 or the University of Washington Police Department phone line at 206-685-8973 (UWPD).

Students, faculty, and staff should contact their building coordinator with any access related questions.

Other access questions

For questions about:	Please:
Maintenance and repair of CAAMS Hardware	Submit through FS-WORKS.
Price quotes, upgrades, and new installation	Submit through FS-WORKS.
Access to specific areas/offices or other access issues (from individual student, faculty, or staff members)	Contact your building coordinator.
Obtaining a new Husky Card	Visit the Husky Card Center on the ground floor of Odegaard Undergraduate Library (OUGL), next to the By George Cafe.
Reporting a lost Husky card	Contact your building coordinator immediately. Then report your lost card and suspend account activity by going to the Husky Card Account Web site or calling Husky Card Account line at 206-543-7222.